Subject:
RE: Comments & Questions
Date:
Fri, 12 Nov 1999 10:20:42
-0500
From:
Vicki Sheddan <vsheddan@dps.state.ga.us>
To:
"'email@conradhubbard.com'"
<email@conradhubbard.com>
Mr. Hubbard,
It appears as though you will need to contact the State of North Carolina
to
see if in fact your record there is clear and obtain a letter of clearance.
I do not have access to Motor Vehicle Records and can not handle this
for
you. You will either need to go to The Dept. of Public Safety
in Atlanta in
person or contact them in writing as stated before.
-----Original Message-----
From: Conrad Hubbard [mailto:conradhubbard@surfree.com]
Sent: Wednesday, November 03, 1999 8:43 PM
To: Vicki Sheddan
Subject: Re: Comments & Questions
Dear Vicki Sheddan,
Ma'am, no offense intended, but the information you have
provided me was obviously already included in the startling letter
that I
received from the DPS in the first place. I was hoping for some help
from somone
who might have the power, creativity and respect for an individual's
personal
rights to cut through some of the obviously entanglement of red tape
that seems to
have ensnared me with a remarkable sense of helplessness.
I have already called the number that was listed on my
letter and that you repeated in your response to me. The person with
whom I
spoke seemed neither sympathetic to my plight, nor inclined to be polite
in their
attempt to move me along and out of their phone queue. Furthermore,
I have
written the Governor's office (supposedly his personal address, but
I am sure that
his mail is actually read by someone else) and the Atlanta Journal-Constitution
and a number of other state agencies. I have also written the more
bohemian
publication Creative Loafing.
I have displayed no impoliteness to anyone during any of
this process, and am [well at that point I hadn't anyway] dismayed
to discover a
sense of utter lack of caring about people's duties to the taxpayers
of this great
nation and state, and even more troubled to see that the DPS cannot
seem to
distinguish during hiring between phone representatives who do not
possess
an extremely negative attitude coupled with a lack of initiative or
empathic
desire to actually perform their job. I do not direct this at
you Ms. Sheddan,
as you have at least taken the time to respond to me with information
you
probably felt would be helpful. Unfortunately, these are routes I have
already
taken, with unsatisfactorily cursory dismissal and customer service
that would
normally have resulted in disciplinary action up to and including termination
in
any commercial organization.
I hope that if you possess the contact information for any
sort of management personnel who might be able to override the
blase apathy of their front line phone personnel in an attempt to actually
help
me solve my problem, that you might be willing to provide me with their
email
address, phone numbers, whatever other methods of contact they might
require.
Like any normal person, I am dependent upon my ability to
drive in order to travel to and from my place of employment. Therefore,
you
must understand my fear of losing this right to some bureaucratic oversight.
Also, I cannot help but to suggest that some sort of customer service
orientation might be included in future training sessions for those
individuals who are
employed at taxpayer expense to help serve their needs created by legislative
demand.
Thank you for you efforts to help so far.
Vicki Sheddan wrote:
> You may contact the Georgia Department of Public Safety
Driver Services
> Division at 404-657-9300. Driver Services Representatives
are available
> Monday through Friday, 8:00 a.m. until 4:15 p.m. If you
desire specific
> information concerning your driver license record, it will
be necessary that
> you submit a letter of request to the Driver Services
Division, Georgia
> Department of Public Safety, Post Office Box 1456,
Atlanta, Georgia
> 30371-2303. This request must contain your name as it
appears on your
> driver's license, driver's license number, date of birth,
correct mailing
> address, and your signature.
>
>
-----Original Message-----
>
From: Conrad Hubbard
> [mailto:GAdmvscrewup@conradhubbard.com]
>
Sent: Tuesday, November 02, 1999 9:42 PM
>
To: comments@ganet.ganet.org
>
Subject: Comments & Questions
>
>
Comments from page:
>
>
Conrad Hubbard writes:
>
>
Hello, I am new to the state of Georgia,
having moved here
> from
>
Virginia to take a job locally. I am
immensely concerned
> because after
>
spending over 3 hours getting my license
at my local DMV on
> Memorial
>
Dr. I have now received a letter saying
that my license will
> be
>
suspended on November 17 because it has
been suspended in
> North
>
Carolina. That's right, North Carolina,
and I didn't even
> come from
>
North Carolina. Yes, once TEN (10) years
ago, I lived for 6
> months in
>
NC, but during that time I got a single
ticket and paid it
> promptly.
>
For ten (10) years since then I have been
a licensed driver
> of the
>
state of Virginia. I am greatly dismayed
at the terrible
> impoliteness
>
with which I was treated by the employees
at the GA DMV
> where I got my
>
temporary license and an absolutely
stunned to receive this
> bizarre
>
letter. I hope that someone can help me
iron out whatever
> computer
>
error you have made, as the day I applied
for the license
> your
>
computers were down for over 3 hours, I am
sure that must be
> what
>
happened. My work number is [snip]
>
home email is
GAdmvscrewup@conradhubbard.com Please, if
> somebody could
>
help me figure out what has happened, and
why this is
> happening, it
>
would be fabulous.
>
>
Thanks,
>
>
Conrad Hubbard
>
license [snip]
--
Conrad Hubbard
Copyright ©
Conrad
Hubbard
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